Hacked Facebook Profiles and Lost Pages

Aug 26, 2021

Have you considered the challenges you would face if your Facebook Profile was hacked and possibly closed down? We’re seeing this happen quite a bit of late. Here at Social Progress, we’ve had three people in the last week contact a member of our team because a friend or themselves have had their Facebook Profile hacked. This can, not only be very annoying, but also very disruptive if you have a Facebook Business Page and haven’t fully protected your Profile and Page.

So, here are just a few hints and tips we’d highly recommend you put in place straight away to protect your Facebook Profile and your Business Page.

1. Add two factor authentication to your Profile

You’ll probably be familiar with two-factor authentication by now, as lots of websites ask for this to be set for you to access sensitive information. In the case of Facebook, this is to protect you and your Facebook Profile from others gaining access with your email address, mobile number or account name and password.

To turn on or manage two-factor authentication:

1. Go to your Security and Login Settings.
2. Scroll down to Use two-factor authentication and click Edit.
3. Choose the security method you want to add and follow the on-screen instructions.

When you set up two-factor authentication on Facebook, you’ll be asked to choose one of three security methods:

• Tapping your security key on a compatible device.
• Login codes from a third party authentication app.
Text message (SMS) codes from your mobile phone.

Once set up, anyone trying to log in to your account will be asked for one of the above to access the Profile, depending on which option you choose when setting up two-factor authentication.

2. Have 3 to 5 friends as ‘trusted contacts’ who can help you recover a profile

Did you know that you can add between three and five Facebook Friends as trusted contacts that can help you re-gain access to your Profile if you get locked out? As mentioned here, after you’ve chosen your friends, they’ll be able to send you a recovery code with a unique URL you can use to get back into your account.

These can be edited at a later point if you want to select others as your ‘trusted contacts’.

3. Securing your Facebook Page

If you have a Facebook Page we cannot stress how important it is to have more than one Admin on your Page, as we mentioned some time back in our blog post – Facebook Admins & Why It’s A Good Idea To Have More Than One.

Plus why not set up Facebook Business Manager – Facebook’s online dashboard to help you organise and manage all your Facebook associated business tools in one place.

You can add team members in here and give other organisations Partner access so that they can help you with your social media marketing and social advertising.

And the beauty of it is it’s easy to remove team members if / when they leave or revoke Partner access if needed. Team members can be allocated different roles within Business Manager for them to publish content, review & respond to comments, send messages, create ads, view page performance, look at the insights or all / some of the above.

So, in conclusion…

Don’t leave things to chance and to opportunists. Protect your Facebook Profile and your Facebook Business Page. After all, your Facebook Page is part of your overall business collateral online and once lost or compromised can have a massive detrimental effect on your business.

Better to be safe than sorry!

And if your Facebook Profile does get hacked, report it straight away to Facebook through this link – ‘I Think my Facebook account was hacked or someone is using it without my permission

And if you’ve got a similar story to tell, why not add it to the social media comments where this has been shared or email us at info@socialprogress.co.uk

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